Returns & Refunds

• How do I make a return?

  To return your product, either send it to our address (Pavintie 2, 01260 Vantaa, Finland) or contact us at info@nordicprostore.com for instructions. It is advisable to contact us before returning, as in most cases we are able to get much better rates for return shipping. Please allow about 1-2 we...

• I've purchased a weighted blanket, can I return it?

  Weighted blanket is a hygiene product. To ensure the hygiene of the products, the hygiene product cannot be returned after the package/seal has been opened, as the product cannot be returned for sale. Information on the definition of product hygiene can be found in the product description for eac...

• What is your return policy?

  Returns happen. Don’t worry, we understand. That’s why we have a 14 day return policy at AirTrack Nordic. If any issues arise during that time, the item can be returned for a refund. Items must be returned in their original condition and original packaging. Customers are responsible for all retur...

• What should I do if my refund is incorrect?

  Please note that if you have used our return label to return your order, we have deducted shipping fee* from your refund in accordance with our Returns policy. If this is not the case please contact us. *Return shipping fees: Finland 5€ Sweden 10€ Austria, Belgium, Bulgaria, Czech Republic, D...